Frequently Asked Questions About On-Time Solar Shipments
Why do late solar shipments cost more than they appear to?
Delays throw off your entire project timeline, create unplanned expenses such as extra storage fees, labour overages and penalties, and damage your reputation with clients who may not return.
How fast can iW Solar produce urgent orders?
We have optimised our manufacturing process to handle large, complex orders — such as 500L tanks with three flat plate collectors — in 15-25 days for urgent orders. Unlike suppliers who overpromise, we only accept orders we can fulfil on time.
What visibility do I get during production?
You receive a detailed production schedule from day one, plus weekly photo and video updates so you can see progress in real time.
Who handles customs clearance and shipping paperwork?
Our own dedicated in-house export team manages customs clearance and paperwork, and coordinates with trusted logistics partners to arrange the fastest, most cost-effective shipping.
Can iW Solar ship immediately for an urgent project?
For clients with ongoing projects we pre-stock common models, which allows instant shipment when urgent needs arise. Send us your project schedule and we will confirm a delivery window that fits your installation date.